Receivables Amicable Collection Agency

Accelerate the collection of outstanding bills and secure your cash flow

Your trusted partner for efficient receivables management and debt collection.

Key figures

1973

Year of creation

cases handled per year

270M

assets under management per year

Our services

Who are we?

For over 50 years, France Contentieux has been a major player in the field of Debt Collection and Receivables Management Outsourcing. A subsidiary of Konecta's, our mission is to help companies maximize their Receivables Management in France and abroad, thanks to our proven expertise in Amicable collection and legal proceedings.

We offer a customized approach, an international network of partners, and advanced technological tools to maximize the collection of your receivables, while ensuring transparent and secure monitoring of our every action.

As a guarantee of seriousness and efficiency, France Contentieux is also a member of the largest French and international debt collection associations: FIGEC, AFDCC, FENCA, ECA, LIC.

Why would you choose France Contentieux

Innovation

Commitment

Diversity & Inclusion

Excellence

Online Interface

Debtor access

Log on to your personal space to check the details of your file and pay your debt in a secure fashion. We assist you in settling your debt.

Customer access

Through a secured acces, check the files you referred to us for collection. See the actions we took, the payments we cashed, and stay atuned at all times.

Testimonials

With France Contentieux, trust is built on results. See our customers's testimonies: comprehensive solutions delivered with professionalism, efficiency and transparency. These successes reflect our commitment to your best interests.

LEADER in the ENERGY SECTOR

"France Contentieux is attentive to their customers' needs, matching closely their offer to the type of counterparty and the nature of the problem. With their experienced collection agents in each professional sector, they provide a precise and efficient service that yields support and results."

LEADER IN THE ENVIRONMENT SECTOR

"France Contentieux was able to adapt to our specific needs, offering a variety of solutions:

White-labelled collection or through management mandates : these broad scope approaches allow for efficient responses to our requirements, while preserving our corporate image.

Present at several in-shore and offshore sites: this geographical distribution optimizes costs and improves intervention responsiveness.
Management of precarious, overly in debt, and benevolent funded customers: France Contentieux demonstrates a high level of competence in handling these sensitive issues, while complying with ethical and legal standards."

Public services / Local authorities

"We appreciate the ability of France Contentieux to react to any type of situation and be a driving force in continuous improvement".

News

5 effective techniques for stress-free dunning

Sending payment reminders to a customer without damaging the relationship is an art: discover 5 practical techniques to collect outstanding receivables efficiently, without generating unnecessary tension, and get all the keys you need to an intelligent and efficient dunning process.

Statute of limitations for debt collection in France

Understanding the statute of limitations is essential to mastering debt collection. Find out why these limitations exist, how they change from situation to situation, how to interrupt and put them on hold, and how to avoid unpleasant surprises, whether you are a creditor or a debtor.

FAQ

What types of receivables can be collected?

It is possible to collect various types of receivables, both civil and commercial, in France and abroad.

What are the advantages of using a debt collection service?

Collection services offer specialized expertise to collect receivables quickly and efficiently, in full compliance with the law. They also relieve companies of the burden of managing debts.

How does the collection process work?

The process usually begins with an attempt at amicable collection, during which active contact with the debtor is sought. If this method fails, legal action may be taken to obtain payment of the debt via Legal Proceedings.

What are the fees for collection services?

Fees may change according to the amount of the debt and the type of service. Some service providers charge a percentage on collected amounts, while others charge flat rates or fixed fees.

On average, how long does it take to collect a claim?

The duration depends on the debtor's cooperation and the complexity of the case. In general, amicable collection can take from a few days to a few weeks, while legal action can take several months.

Is it possible to collect international receivables?

Yes, many collection service providers offer international services through partnerships with local agencies in different countries.

What happens if the claim is not recovered?

In some cases, providers adopt a "no collection, no charge" policy, where no payment is required if the claim has not been collected. Additional options can be discussed for other actions. A certificate of unrecoverable debt will be issued so that the balance can be written off.

What kind of information are requested to initiate collection proceedings?

First of all, the details of the claim, contact information, copies of the invoices or contracts, any correspondence with the debtor are usually requested.

How can I track the progress of a collection file?

Most providers offer an online portal or provide regular reports to track progress.

Is the debtor customer informed that a collection service has been hired?

Yes, the debtor is always informed that a Debt Collection Agency has been appointed, which can speed up settlement.

Maximize your cash flow and working capital

An efficient management will allow you to collect your receivables quickly and maximize your working capital requirements.

Save time for your priorities

Collection is time-consuming. Leave it to the experts and concentrate on your core business.

Reduce your DSO

Reduce your DSO while maximizing your chances of collection, whether it is amicably or through the Courts.

Solutions for every situation

Benefit from customized strategies to the nature of the debt and the profile of the debtor.

Prevent future overdue payments

Adopt good credit management practices to avoid the recurrence of outstanding bills.

Contact us

Please use our contact form to send us your requests. We will get back to you as soon as possible.

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First name

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Number of receivables

Total amount

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